Clevver
Frequently Asked Questions

All the answers at a glance

Over 70 questions & answers about all Clevver products, sorted by topic, always up to date.

8
Topic areas
70+
Questions & answers
24h
Support response

General

9 questions

Clevver is a digital business platform for location-independent entrepreneurs. We offer virtual business addresses, company formation, bookkeeping, phone numbers and digital mailboxes in over 30 countries, all from one hand, 100% digital.
Our support is available in German and English. For technical questions, our Help Center is available in both languages. Personal consultations for enterprise customers can be arranged in additional languages upon request.
You can register directly on app.clevver.io, free, no credit card required, in less than 5 minutes. After registration, you can immediately book products and set up your account.
We accept credit cards (Visa, Mastercard, Amex), PayPal and bank transfer. Credit card and PayPal payments are processed via Stripe, PCI-DSS compliant; bank transfers go directly to our bank account.
Digital Mailbox, Phone Numbers, and Banking can be cancelled monthly, with 14 days notice before the next renewal. The other products work differently: the Registered Office with fixed terms of 3, 6, 12, or 24 months and a 3-month minimum (1 month notice before renewal for the 3-month plan, 3 months for the 6, 12, or 24-month plans), the Registered Agent with annual billing (3 months notice before renewal), and certain Tax packages like Bronze/Gold with their own minimum terms. You should download your data and documents before your cancellation takes effect, as access is no longer available afterward. Cancellation is done through your dashboard, without paperwork.
Yes, completely. All data is encrypted and stored on German servers. We are GDPR certified, offer Data Processing Agreements (DPA) for business customers, and never share data with third parties. You have full control of your data.
Yes. Clevver is used by entrepreneurs from over 80 countries. For most products (virtual address, phone number, digital mailbox) there are no restrictions based on citizenship. For company formation and tax services, there are country-specific rules, we advise you for free.
Yes, the ClevverMail app is available for iOS and Android. With it, you can manage your mail digitally, receive notifications, archive documents, and manage your business address, anywhere in the world.
Yes, and that's the core of Clevver: address + mailbox + accounting + phone from one hand. Many of our customers use 3–5 products at the same time and save compared to separate providers. You see everything at a glance in your dashboard.

Didn't find your question?

Our team usually responds within 24 hours, in German or English.