Having international phone connections was complicating, when you not reach the right person at the right time. With our intelligent call routing you can direct all callers to the right contact person in the right time zone.
Let your customers find the right contact person right from the start by setting up your own reception menu. And by starting phone calls to your company with “If you want to talk to customer service please press 1” you will instantly create a more professional image for your business.
You can also set up rules what should happen to your incoming calls. You can have your office phone ring 3 times, than your home phone 2 times and then lead the customer to your mobile. And don’t worry if you can´t get the call or can`t answer the phone, missed calls can be managed and routed to the right voicemail.
You even can set up additional scenarios for absences, so that no call gets lost and you, or and your employees are not disturbed when you are not available.